17 Apr 2009

Analogy vs analogy. Let the games begin!

[Enforcement or Awareness? Whats best?]

Since my posting about how seatbelt legislation improved the use of seatbelts was very popular, I like the idea of traffic rules being used as an analogy for Information Security. So it was quite exciting to see some Gartner thinkers copying me (obviously they read my blog religiously, debate it at length and then copy it. I am that good).

So, the first one was about traffic light cameras causing more accidents than stopping them. And how the government won't remove them because they make some good money from them. Enough said there. The other was about how traffic speed signs have been around for years but not very effective but speed cameras are very effective.

Reading between the lines, it seems to me that the article puts down the idea of awareness in total as being not effective. Which is fair enough. In Information Security you can preach for hours but unless you actually capture the hearts of those in the room then you are lost. They will not listen. One way to go is to use a combination of things including awareness and enforcment.

Taking John Pescatore's analogy further - everyone stops at red traffic lights. Even when there are no cameras. It has become such a cultural thing that you don't even think "should I stop here?", you just do it. This is for two reasons. You understand that going through the traffic light when it is not your turn has a very big chance of killing you. Also - everyone does it. You are part of a cultural group that stops at the lights.

Awareness does work. But it needs to get buy in from people's minds and hearts. They have to Understand (note the capital U) why they do something and what the risks are. Once this is part of them then it spreads and becomes a cultural thing. Then you've won.

[Enforcement or Awareness? Whats best?]

Since my posting about how seatbelt legislation improved the use of seatbelts was very popular, I like the idea of traffic rules being used as an analogy for Information Security. So it was quite exciting to see some Gartner thinkers copying me (obviously they read my blog religiously, debate it at length and then copy it. I am that good).

So, the first one was about traffic light cameras causing more accidents than stopping them. And how the government won't remove them because they make some good money from them. Enough said there. The other was about how traffic speed signs have been around for years but not very effective but speed cameras are very effective.

Reading between the lines, it seems to me that the article puts down the idea of awareness in total as being not effective. Which is fair enough. In Information Security you can preach for hours but unless you actually capture the hearts of those in the room then you are lost. They will not listen. One way to go is to use a combination of things including awareness and enforcment.

Taking John Pescatore's analogy further - everyone stops at red traffic lights. Even when there are no cameras. It has become such a cultural thing that you don't even think "should I stop here?", you just do it. This is for two reasons. You understand that going through the traffic light when it is not your turn has a very big chance of killing you. Also - everyone does it. You are part of a cultural group that stops at the lights.

Awareness does work. But it needs to get buy in from people's minds and hearts. They have to Understand (note the capital U) why they do something and what the risks are. Once this is part of them then it spreads and becomes a cultural thing. Then you've won.